AWS EBS Support
AWS EBS support, troubleshooting and optimization.
Block and file storage problems show up as slow applications and unexpected costs. Understanding volume types, limits and snapshots avoids most of them.
Common EBS problems we fix
The Amazon EBS and EFS issues our engineers see most often, and how we resolve them.
EBS volume running out of space
Expanding is possible online: modify the volume size, then grow the partition and filesystem. We also find what filled the disk, such as logs or temp files, and add monitoring so it does not recur.
Slow EBS disk performance
gp2 volumes can run out of burst credits, and instance types cap total EBS throughput. We move to gp3, provision IOPS where needed, use EBS-optimized instances and measure with CloudWatch queue length.
EBS snapshots costing too much
Old and orphaned snapshots keep billing. We apply Data Lifecycle Manager policies, delete snapshots of removed volumes and review retention.
Unattached EBS volumes
Volumes left behind after instances are terminated still bill hourly. We list and safely clean them up after snapshotting.
EFS slow or expensive
Throughput mode, burst credits and small-file workloads affect EFS speed, and standard storage costs add up. We switch to elastic throughput where appropriate and use lifecycle policies to Infrequent Access.
How We Help With EBS
Senior AWS engineers who explain what they change and why.
What we do
- Volume type and size optimization
- Snapshot, backup and lifecycle policies
- Encryption and key management
- Performance diagnosis with CloudWatch
How it works
- Tell us what is wrong or what you want to improve
- We review with read-only access first
- We fix, explain and document the change
- We hand off with monitoring so it stays fixed
Specialized EBS support
Deep-dive help for specific EBS tasks.
EBS gp2 to gp3 migration: lower cost with performance you controlMove EBS volumes from gp2 to gp3 with no downtime. TwinTix sizes IOPS and throughput, applies Elastic Volumes changes and fixes your IaC defaults.
EBS snapshot lifecycle: automate backups with Data Lifecycle ManagerAutomate EBS backups with Amazon Data Lifecycle Manager. TwinTix sets policies, retention, cross-Region copies and cleans up orphaned snapshots.
EBS performance troubleshooting: volume, instance or workloadSlow EBS volume or high disk latency? TwinTix checks volume limits, burst balance, instance EBS limits and snapshot initialization to find the bottleneck.
Amazon EFS throughput modes and cost: Elastic, Provisioned or BurstingSlow or costly Amazon EFS? TwinTix compares Elastic, Provisioned and Bursting throughput, tunes lifecycle storage classes and fixes mount performance.
Frequently Asked Questions
Should I use gp2 or gp3?
gp3 is usually cheaper and lets you set IOPS and throughput independently. Most gp2 volumes can be converted online.
Can I shrink an EBS volume?
Not directly. You create a smaller volume, copy the data and swap it in. We plan this to minimize downtime.
How do I encrypt existing EBS volumes?
Create an encrypted copy through a snapshot and replace the volume, and enable EBS encryption by default so new volumes are always encrypted.
Need Help With Amazon EBS and EFS?
Schedule an appointment. Describe the problem and we will tell you the fastest safe way to fix it.
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