AWS CloudWatch Support
AWS CloudWatch support, troubleshooting and optimization.
Without good monitoring, outages are found by customers. CloudWatch can do the job, but needs thoughtful metrics, alarms and retention to be useful and affordable.
Common CloudWatch problems we fix
The Amazon CloudWatch issues our engineers see most often, and how we resolve them.
No alerts before an outage happens
We define alarms on symptoms users feel, such as latency, errors and saturation, and route them to email, Slack or paging tools.
CloudWatch Logs cost too much
Log groups that never expire and verbose logging inflate bills. We set retention, reduce log volume and use the Infrequent Access class.
Searching logs and finding root causes
We use Logs Insights queries, metric filters, structured logging and X-Ray tracing to find problems quickly.
Custom metrics and dashboards
We build dashboards and metrics that match your service-level objectives.
Memory and disk metrics for EC2
These are not collected by default. We deploy the CloudWatch agent.
How We Help With CloudWatch
Senior AWS engineers who explain what they change and why.
What we do
- Alarm and dashboard design
- Log retention and cost control
- Tracing and Application Signals
- Incident response runbooks
How it works
- Tell us what is wrong or what you want to improve
- We review with read-only access first
- We fix, explain and document the change
- We hand off with monitoring so it stays fixed
Specialized CloudWatch support
Deep-dive help for specific CloudWatch tasks.
CloudWatch alarm design that people trustDesign CloudWatch alarms that catch real outages without noise. TwinTix builds symptom-based alarms, picks thresholds and handles missing data.
Reducing CloudWatch Logs costCut CloudWatch Logs spend by finding the expensive log groups. TwinTix sets retention, trims noisy logging and uses the Infrequent Access class.
CloudWatch Logs Insights query patternsPractical CloudWatch Logs Insights queries for errors, latency and Lambda issues. TwinTix writes and saves queries that cut incident time and scan cost.
CloudWatch agent for memory and disk metricsGet memory and disk metrics from EC2 with the CloudWatch agent. TwinTix installs, configures and troubleshoots it, and sets alarms on the results.
Frequently Asked Questions
How do I reduce CloudWatch costs?
Set retention on every log group, reduce debug logging and avoid high-cardinality custom metrics.
What should I alarm on?
Error rates, latency, saturation of CPU, memory, disk and queues, and the health of dependencies.
Can you set up monitoring for us?
Yes, we deliver dashboards, alarms and runbooks tailored to your stack.
Need Help With Amazon CloudWatch?
Schedule an appointment. Describe the problem and we will tell you the fastest safe way to fix it.
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