AWS Aurora Support
AWS Aurora support, troubleshooting and optimization.
Aurora offers higher throughput and faster failover than standard RDS, but cluster design, serverless scaling and cost need attention.
Common Aurora problems we fix
The Amazon Aurora issues our engineers see most often, and how we resolve them.
Aurora slow queries and high latency
We analyze Performance Insights, wait events and query plans, add indexes, and use reader instances for read-heavy workloads.
Aurora Serverless v2 scaling and cost
Capacity ranges that are too low cause latency and too high cause waste. We set ACU minimum and maximum values from real load and review whether provisioned instances are cheaper.
Aurora replica lag
Heavy writes and long-running queries on readers increase lag. We tune queries, add readers and use the reader endpoint correctly.
Aurora failover behavior
Applications that cache DNS or hold stale connections stay down after failover. We use the cluster endpoint, shorter DNS caching and connection retry logic.
Migrating to Aurora
We migrate from MySQL or PostgreSQL, on premises or RDS, with DMS or snapshot restore and a tested cutover.
How We Help With Aurora
Senior AWS engineers who explain what they change and why.
What we do
- Cluster architecture and sizing
- Serverless v2 tuning
- Global Database and DR planning
- Migration with minimal downtime
How it works
- Tell us what is wrong or what you want to improve
- We review with read-only access first
- We fix, explain and document the change
- We hand off with monitoring so it stays fixed
Specialized Aurora support
Deep-dive help for specific Aurora tasks.
Aurora Serverless v2 capacity (ACU) tuningTune Aurora Serverless v2 min and max ACU for cost and performance. TwinTix reads capacity metrics, fixes slow scaling and sets safe limits.
Fix Aurora replica lagDiagnose and fix Aurora replica lag. TwinTix reads AuroraReplicaLag, finds heavy writes and long queries, and sizes readers and endpoints correctly.
Aurora Global Database disaster recoveryDesign and test Aurora Global Database disaster recovery. TwinTix sets up secondary Regions, monitors lag, and rehearses switchover and failover.
Migrate RDS MySQL or PostgreSQL to AuroraMigrate RDS MySQL or PostgreSQL to Aurora with minimal downtime. TwinTix compares snapshot, Aurora read replica and DMS paths, tests and cuts over.
Aurora failover and DNS caching behaviorFix slow recovery after Aurora failover. TwinTix tunes DNS TTL, JVM caching, drivers and RDS Proxy so applications reconnect to the new writer quickly.
Frequently Asked Questions
Aurora or RDS?
Aurora is more scalable and highly available but costs more. RDS is simpler and often enough for smaller workloads. We help you decide.
Is Aurora Serverless v2 cheaper?
It helps with spiky or unpredictable load. For steady high load, provisioned instances with reservations can cost less.
Can you reduce our Aurora bill?
Yes: right-sizing, reserved instances, I/O-optimized configuration review and removing unused clusters and snapshots.
Need Help With Amazon Aurora?
Schedule an appointment. Describe the problem and we will tell you the fastest safe way to fix it.
Schedule Appointment › No commitment required