AWS Route 53 Support
AWS Route 53 support, troubleshooting and optimization.
DNS errors take whole sites offline. Route 53 issues are usually record mistakes, delegation problems or health check misconfiguration.
Common Route 53 problems we fix
The Amazon Route 53 issues our engineers see most often, and how we resolve them.
Domain not resolving after Route 53 changes
Records may be in the wrong hosted zone, the registrar may point at different name servers, or old TTLs may delay changes. We verify delegation and records.
Route 53 health checks and failover
Failover routing needs accurate health checks and alias records. We configure active-passive and multi-region routing.
Alias records vs CNAME
Alias records work at the zone apex and for AWS resources. We use them correctly for CloudFront, load balancers and S3 websites.
Migrating DNS to Route 53
We export existing records, build the zone and cut over name servers without downtime.
Private hosted zones and hybrid DNS
Private zones need VPC associations, and hybrid setups need Resolver endpoints. We configure them.
How We Help With Route 53
Senior AWS engineers who explain what they change and why.
What we do
- Zone and record management
- Failover and latency routing
- DNS migrations
- Hybrid DNS with Resolver
How it works
- Tell us what is wrong or what you want to improve
- We review with read-only access first
- We fix, explain and document the change
- We hand off with monitoring so it stays fixed
Specialized Route 53 support
Deep-dive help for specific Route 53 tasks.
Route 53 failover routing and health checksSet up Route 53 DNS failover with reliable health checks. TwinTix designs primary and secondary records, tunes TTLs and tests the failover end to end.
Migrating DNS to Route 53 with no downtimeMove your domain's DNS to Route 53 without downtime. TwinTix exports records, lowers TTLs, verifies answers and switches name servers safely.
Route 53 private hosted zones and Resolver endpointsSet up Route 53 private hosted zones and Resolver endpoints for hybrid DNS. TwinTix fixes resolution between VPCs, accounts and on-premises networks.
Route 53 alias vs CNAME: which to useUnderstand Route 53 alias vs CNAME records. TwinTix fixes apex domain errors and points domains to CloudFront, ELB and S3 correctly and cheaply.
Frequently Asked Questions
How long does DNS propagation take?
It depends on record TTLs and resolver caches. Lowering TTL ahead of a change makes cutover faster.
What is an alias record?
A Route 53-specific record that points a name at an AWS resource, free of query charges for many targets and valid at the zone apex.
Can you help transfer our domain?
Yes, including registrar transfers and DNS cutover planning.
Need Help With Amazon Route 53?
Schedule an appointment. Describe the problem and we will tell you the fastest safe way to fix it.
Schedule Appointment › No commitment required